Orders are generally processed within 1 day.
In general, all orders placed before 12 pm are taken to the Post Office on the same day. Orders placed on Sundays are taken on Tuesdays.
The delivery times are specified by the Post Office. In general, deliveries take 48 hours on working days (including Saturdays) from the time at which your package is left at the Post Office (Rohrbach-lès-Bitche sorting office).
In all cases, we cannot be held responsible for the carrier’s delivery times, particularly in the case of late delivery.
— You can choose from a range of delivery options:
- • Lettre Max (large letter) delivered within 48 hours with insurance and tracking
- • So Colissimo
- • Chronopost and chrono relais (next-day delivery before 1 pm for orders placed before12 pm, except for orders placed on Fridays)
- • Postexport Europe and Switzerland (with tracking) within 2 to 5 working days
- • Postexport Worldwide (with tracking) within 2 to 5 working days
- • Small parcel, international priority delivery (with tracking to Europe) within 3 to 5 working days
— Delivery abroad or outside Europe:
- • Your order will be invoiced excluding tax (for this, the delivery address must be in the French overseas departments and territories – DOM-TOM)
- • Shipping : Colissimo Outre-Mer, Postexport Monde or Lettre Max Outre-Mer
- • Your order will be subject to overseas excise duty by the territorial customs services. You must pay these taxes and customs clearance fees directly to the customs services or the carrier.
— Frais de port
Various criteria are taken into account by our site in order to identify the most suitable shipping method for the order. We aim to offer delivery rates that are as fair as possible.
The delivery rates for the order will be displayed in the summary of your shopping basket during step 4 “Payment” at the end of the order process and depending on the shipping method chosen in step 3.
PAYMENTS METHODSCredit Card | Cheque | Paypal | Bank transfer
Please make cheques payable to :
10 route de Strasbourg
57410 ROHRBACH LES BITCHE
Don’t forget to print the order confirmation that has been sent to you by email and attach it to your payment. Please make your cheque payable to SARL Gaiatrend. Orders will not be dispatched until the cheque has been received.
When paying by bank transfer, our bank details will be made available to you at the end of the order process.